Terms of service.
1. Scope of Services
1.1. Colart agrees to provide graphic design, social media content creation (including reels, stories, posts), digital distribution, and full social-media page management services as outlined in the signed proposal or agreement.
1.2. Additional services not specified in the agreement (e.g., translation services, influencer management, paid ads) will incur additional fees and may require a separate agreement.
2. Client Responsibilities
2.1. The Client must supply all necessary materials, content, brand assets, feedback, and approvals in a timely manner to facilitate the project’s progression.
2.2. The Client is responsible for securing any rights or permissions for third-party materials (images, music, fonts, etc.) provided to Colart.
2.3. For ongoing social-media management services, the Client agrees to commit to the agreed posting schedule (for example: daily Stories, 3 posts + 2 carousels + 2 reels per day in bilingual Arabic/English) and to cooperate with Colart’s requirements for content submission, review, and scheduling.
3. Payment Terms
3.1. Payment terms will be specified in each project/agreement. Unless otherwise agreed, Colart requires a 50% deposit before work begins, with the remaining balance due upon completion or at agreed milestones.
3.2. All payments are non-refundable unless explicitly agreed in writing.
3.3. Late payments may incur a penalty of 25% of the outstanding balance per calendar month (or as agreed) until payment is made in full.
3.4. Clients may pay via bank transfer to Colart’s Lebanon account or via ATM/online card payment through the designated service provider “Whish Money” as agreed in the proposal.
4. Intellectual Property Rights
4.1. Colart retains ownership of all templates, design systems, drafts, and design assets created during the service.
4.2. The Client is granted a non-exclusive, non-transferable licence to use the final approved designs for the purposes agreed in the contract (e.g., for social-media use, print, digital distribution) upon full payment.
4.3. Any reuse, resale, modification, or use of the templates/designs by the Client beyond the agreed scope requires Colart’s prior written approval and may incur additional fees.
4.4. Colart retains the right to feature the completed work in its portfolio, website, social-media, and marketing materials, unless the Client has requested otherwise in writing.
4.5. Concepts, drafts, unused alternatives, or design explorations remain the property of Colart unless otherwise specified in writing.
5. Revisions and Approvals
5.1. Each project will include up to 10 rounds of revisions as per the initial agreement. Additional revision rounds may incur extra charges.
5.2. The Client must review and approve deliverables within the timeframe specified in the proposal (e.g., 48 hours). Delays in approval may affect delivery dates and incur additional charges if the schedule must be adjusted.
5.3. Once the Client gives final approval in writing (email or digital), Colart will proceed to final delivery and the Client may not request further changes under the included revision rounds.
6. Confidentiality
6.1. Colart agrees to keep confidential all Client-provided materials and project details, and will not disclose them to a third party without Client’s prior written consent, except as required by law.
6.2. The Client likewise agrees not to disclose Colart’s proprietary processes, pricing, internal tools or trade secrets without Colart’s written consent.
7. Termination
7.1. Either party may terminate the agreement with written notice if the other party materially breaches these Terms and fails to cure the breach within 14 calendar days of notice.
7.2. Upon termination by the Client for reasons other than Colart’s breach, the Client will be liable to pay for all work completed up to the date of termination (including the deposit and pro-rated work).
7.3. Upon termination by Colart (other than for Client’s breach), Colart will refund any unearned portion of the pre-paid fee, less reasonable costs incurred by Colart to that date.
8. Governing Law
8.1. These Terms and any agreement between the parties are governed by the laws of the Republic of Lebanon.
8.2. Any dispute arising out of or in connection with these Terms shall be submitted to the competent courts of Tripoli, Lebanon, unless otherwise agreed in writing.
9. Amendments
9.1. Colart reserves the right to amend these Terms of Service at any time. Clients will be notified of significant changes via email or in their project dashboard prior to the changes becoming effective.
9.2. Continued use of Colart’s services after notification constitutes acceptance of the amended terms.
10. Acceptance of Terms
10.1. By engaging Colart’s services (signing the proposal/agreement, or providing the deposit/payment) the Client acknowledges that they have read, understood, and accepted these Terms of Service.
10.2. For questions or clarifications regarding these Terms, please contact Colart at info@colartlb.com or by phone at +961 70 64 94 23 / +961 81 04 25 12.